Did you know?
Customer relationship management (CRM)
is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.
The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.
Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments. Measuring and valuing customer relationships is critical to implementing this strategy (Wikipedia).
More >>
Business & Industry
The Software Synergy Group provides IT technology and systems solutions for business and industry.
Our services include, but are not limited to network systems integration and the installation, configuration, maintenance and management of the following:
file-and-print servers, desktop applications, firewalls, routers, switches,
network security, Microsoft Active Directory, data backup, colocation, malware
removal, Microsoft Exchange and Google Apps/ Gmail. We provide both
on-site and remote support.
Many companies cannot afford to have a full time IT person on staff. Other companies want the diverse skill set that comes with an outside IT consulting firm. We can provide you with a highly trained and experienced team of professionals who can deliver
IT solutions to meet your specific needs.
Your company may be exceptional and different than others. We will implement technology to meet your needs. Servicing a diverse group of clients hailing from the distribution, financial and retail industries, we understand your priorities. Our personal knowledge and involvement with your management and staff will increase productivity and facilitate operations.
We do not sell any hardware or software, thereby enabling us to maintain an unbiased perspective as your IT consulting team. We investigate and recommend hardware and software solutions and serve as your project management team. Some of our recent projects include: Colocation, VoIP, remote server monitoring and a CRM call center.
Our communication skills and IT knowledge enable us to interact smoothly with management, staff and others. Furthermore, our trilingual capabilities (English,
Spanish and French) facilitate communications with local, regional and overseas offices.
White Papers
We have several white papers that may be of interest to you. They are
free! Please
click here to go to the whitepaper page.
If you want to download the article just provide your email address and we’ll send the entire white paper to you at
no charge.